Frequently Asked Questions
Find answers to common questions about our products and services
How do I care for my Madhappy fleece?
To maintain the quality and softness of your garments, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.
When do you release new collections?
We drop seasonal collections and limited-edition collaborations throughout the year. Sign up for our newsletter to receive early access notifications.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 30 minutes of placement to request any changes.
Are your products unisex?
Most of our apparel is designed with a signature oversized, unisex fit. We recommend checking the specific size guide on each product page.
What does 'Local Optimism' mean?
Local Optimism is our core philosophy—a reminder to find positivity in your immediate surroundings and community.